SERVICE POLICIES

Service Policies

Helpful information before, during, and after your cleaning appointment.

Last Updated: July 2026

Before Your Appointment

Please secure valuables, fragile items, personal documents, and pets if needed. Please make sure water, electricity, and access instructions are available.

During Your Appointment

We follow the agreed cleaning scope. Additional requests may require extra time or charges.

After Your Cleaning

If you have questions or concerns, please contact us within 24 hours so we can review and help.

Contact Us

Jenna: (613) 697-6389
Jennifer: (613) 550-3640
Email: SimplyJensCleaning@gmail.com

Simply Jens Cleaning

Two Jens, Twice the Clean

Professional residential and commercial cleaning services throughout Ottawa, Gatineau, and surrounding areas.

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📍 Ottawa • Gatineau

📞 Jenna: (613) 697-6389

📞 Jennifer: (613) 550-3640

✉️ simplyjenscleaning@gmail.com

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